Payment and Shipping
PAYMENT AND SHIPPING
What payment method do you accept?
We accept all major credit cards and payments made through PayPal.
Is my information secure?
Yes, our site is certified Level 1 PCI DSS compliant which is an information security standard
for handling credit card and debit card information. This website is hosted by Shopify, and is certified Level 1 PCI DSS compliant https://www.shopify.com/pci-compliant.
Shipping and Charges
Shipping within 2 days of purchase from Brisbane, Queensland.
Purchases will attract a Post & Handling Fee of $10.00. We offer free shipping for purchases over $75.00 AUD
Shipping within Australia, We do not ship overseas.
Shipping within 2 days of purchase from Brisbane, Queensland.
Purchases will attract a Post & Handling Fee of $10.00. We offer free shipping for purchases over $75.00 AUD
Shipping within Australia, We do not ship overseas.
Will I receive tracking info for my package?
Yes, tracking information will be emailed to the email address you entered at checkout once your items have shipped
Returns Policy
All purchases made are binding so please consider carefully before ordering. However, if in the unlikely event your product/s are faulty or have been damaged during shipping, we offer a NO HASSEL replacement guarantee at no charge. Photographic proof of damage will need to be provided. Please contact us within 7 days of receipt of your faulty item.
Please email robyn@jonesandcohomewares.com