Free Shipping over $75.00 Australia Wide

Payment and Shipping

PAYMENT
What payment method do you accept?
We accept all major credit cards and payments made through PayPal.
Is my information secure?
Yes, our site is certified Level 1 PCI DSS compliant which is an information security standard
for handling credit card and debit card information. This website is hosted by Shopify, and is
certified Level 1 PCI DSS compliant See: https://www.shopify.com/pci-compliant
SHIPPING & CHARGES
After purchase please allow a handling time of 3 to 5 days, then your product/s will be shipped
in a timely manner from Brisbane, Queensland.
Purchases will attract a Post & Handling Fee of $10.00. We offer FREE SHIPPING for purchases over $75.00 AUD
No overseas shipping available at this time (Australia Only)
Will I receive tracking info for my package?
Yes, tracking information will be emailed to the email address you entered at checkout once your items have shipped
RETURN POLICY
All purchases made are binding so please consider carefully before ordering. However, if in the unlikely event your product/s are faulty or have been. damaged during shipping, we will gladly replace at no charge. Photographic proof of damage will need to be provided. Please make contact as soon as possible and within10 days of receipt of your shipment.
Please email robyn@jonesandcohomewares.com to advise us of the problem so we can organise return.